General Terms and Conditions of Sale

1. General

1.1. The supplier and seller of the products is tuomi S.A (“tuomi” or “tuomi S.A.”), existing under the laws of Luxembourg, with its principal place of business at 7, Fausermillen, 6689 Mertert, business identity code R.C.S. Luxembourg B112690, VAT ID LU 21205052. For the purposes of these general terms and conditions of sale (“Sales Terms”), the terms “we”, “us” and “our” shall also refer to tuomi, including its Affiliates (as defined herein). For the purposes here of, an “Affiliate” shall mean another entity, which is controlled by tuomi, which controls tuomi or which is under common control with tuomi, and control shall mean the direct or indirect ownership of fifty percent (50%) or more of the shares or interests entitled to vote for the directors thereof or the equivalent, for so long as such entitlement subsists, or equivalent power over management thereof.

1.2. These Sales Terms shall apply to all orders and sale transactions (“Products”). These Sales terms shall be applicable to purchases of Products whether you are a business customer or a consumer, i.e. a natural person who acquires, to an essential extent, the Products primarily for his/her own private and domestic use, and which Products are therefore not acquired to be used in business or trade. However, please note that these Sales Terms do not affect consumer rights under applicable mandatory consumer law, which cannot be waived or limited by contract.

1.3. Any sales contract made shall be considered to have been concluded with tuomi and such contract shall be deemed concluded, formed and legally binding between tuomi and you upon tuomi’s order confirmation of the order submitted by you as described herein.

2. Conditions for Ordering

2.1. In order for you to buy Products you must provide your name, address, phone number, e-mail address, payment details and other required information. It is your responsibility to provide tuomiwith accurate and correct information and details as well as to inform tuomi if there have been any changes to the information or details provided by you.

2.2. In case you are a natural person willing to purchase Products for your own private and domestic use, you must be at least eighteen (18) years old, or at least the age of majority in the jurisdiction in which you are a resident. If you are under eighteen or otherwise a minor as set out in this article, you may only order the consent of a parent or a legal guardian.

3. Ordering Procedure

3.1. By placing your order you agree that your order is an offer to buy the Products listed in and as defined in detail in your order under these Sales Terms. By placing your order you also agree that the Products you have ordered may enter the production process. tuomi shall separately accept any order placed by you sending of an order confirmation. Notwithstanding the aforesaid, tuomi may choose not to accept your order for any reason.

3.2. After tuomi has received your order it will send you an acknowledgement including your order number and all the relevant details (e.g. quantity and price) of the Products you have ordered. This acknowledgement will also contain a link or an attachment to these Sales Terms. For the avoidance of doubt, the acknowledgement shall not be deemed to be an acceptance of your order.

3.3. No sales contract will subsist between you and tuomi until tuomi has sent you an order confirmation e-mail or letter stating that the Products will enter the manufacturing process. This order confirmation shall be deemed to be an acceptance by tuomi of your offer to buy Products from tuomi. We recommend you to print out the confirmation and keep a copy of it.

4. Order Cancellation

4.1. You may cancel your order at any stage before tuomi has sent you the order confirmation stating that the Products will enter the production and manufacturing process by sending your order number to mail@tuomi-it.com. For the avoidance of doubt, it is hereby acknowledged and agreed that you may not cancel your order subsequent to receiving aforesaid order confirmation from tuomi, since each Product is manufactured on a made-to-order basis. The same shall apply to Product returns.

4.2. tuomi reserves the right to cancel your order at any time before the shipment of the Products you have ordered by sending of cancellation e-mail or letter. In this case, any sum debited to tuomi from your credit card in relation to your order will be re-credited to that credit card account or any sum paid against invoice shall be refunded without undue delay from tuomi’s cancellation.

5. Product Availability

5.2. tuomi does not guarantee that the Products are available. tuomi reserves the right, without any liability or prior notice, to discontinue making available or change certain Products or their specifications.

6. Prices, Charges and Payments

6.1. The price to be paid for the Products is the price in force at the time the order is placed by you. The price will also be specified both in the acknowledgement and the order confirmation. tuomi may change prices at any time without notice. All prices, products sold and payments made under these Sales Terms shall be in euros (€).

6.2. The prices do not include charges for handling and shipping or applicable taxes (e.g. VAT excl.). The charges for handling, shipping, including freight, and any applicable taxes will be added to the prices and shown when you place your order and specified in the order confirmation.

6.3. If your delivery address is outside of Europe, your Products may be subject to import duties and taxes, which are levied once the Product shipment reaches your country. Any such additional charges including charges for customs clearance shall be borne by you. Since the customs policies vary widely from country to country, tuomi advises you to contact your local customs office for further information. Notwithstanding anything to the contrary contained herein, all bank charges, fees, taxes and costs for debiting any credit card shall be borne by you. Any increase in export and/or import duties, customs charges, taxes on export, import and delivery or similar charges prior to any delivery of Products in question as a result of decisions made by authorities, or if new duties, taxes and charges are introduced, imposed and implemented in respect of the relevant Products or their transportation, the price of the Products shall be revised accordingly.

6.4. While tuomi shall strive to ensure that all prices are accurate, errors may occasionally occur. If the correct price is higher than the price indicated in the order confirmation, tuomi will notify you by e-mail of the correct price and give you the possibility to cancel your order by separate notice to tuomi within seven (7) days after receiving notice of the correct price. tuomi is under no circumstances obligated to deliver Products at a price that is not correct. In case you cancel your order effectively and as set forth above, any sum debited to tuomi in relation to your order will be re-credited to that credit card account or any sum paid against invoice shall be refunded without undue delay.

6.5. You will receive an invoice with a link to pay with credit card. Your credit card will be charged upon tuomi’s acceptance of your offer to buy Products in accordance with the order confirmation. tuomi will not manufacture or deliver the ordered Products until your card issuer has authorized the use of your credit card for payment of the Products. However, tuomi may at its own discretion agree to sell the Products to a business customer against invoice. tuomi shall not be obliged to manufacture or deliver any ordered Products until the invoice has been paid and the payment received by tuomi, if the payment condition is payment in advance.

6.6. Additional Conditions for the Use of Stripe.com Billing

Should tuomi offer payment via the payment service provider Stripe.com ("Stripe"), the following additional conditions apply:

Acceptance of Stripe Terms of Service: By choosing Stripe as a payment method, you agree to Stripe's (https://stripe.com/de-lu/legal/ssa) and Stripe's Privacy Policy (https://stripe.com/en-sg/privacy). tuomi has no influence over Stripe's terms of service or privacy practices.

Data Exchange: To process the payment via Stripe, your payment data (e.g., name, address, account details, credit card number) will be transmitted directly to Stripe. The processing of this data by Stripe occurs in accordance with their data protection regulations. tuomi only receives information from Stripe regarding the success or failure of the payment.

Disclaimer of Liability: tuomi assumes no liability for errors, disruptions, or failures that occur during the use of Stripe's payment service, unless these are due to intentional or grossly negligent conduct on the part of tuomi.

Fees: Any fees charged by Stripe for the use of the service (unless already included and specified in the product prices or shipping costs) shall be borne by the customer.

7. Product Specifications, Personalization and Quality Requirements

7.1. All Products to be manufactured and delivered by tuomi shall be in accordance and compliance with the specifications and/or descriptions made available and listed or set out in the order confirmation. To the extent the Products have been personalized, modified, altered or customized either by you or your request and in connection with the tuomi service described in order confirmation (“Personalization”), and as such Personalization is in compliance with the tuomi service description in force, tuomi shall be responsible for manufacturing Products in compliance with such Personalization as such are agreed upon in the ordering procedure set forth in article 3 above. For the avoidance of doubt, it is hereby acknowledged and agreed that unless such Personalization are incorporated in tuomi’s acknowledgment and/or order confirmation, tuomi shall have no responsibility of compliance of the Products with any other or further requirements or standards than those generally established by tuomi.

7.2. You hereby represent and warrant that any and all material, information, content and data submitted to tuomi in connection with your order for Products or your Personalization (“Material”), and which Material and content is required by you to be included in the Products, (a) does not contain any item, data or information that is unlawful or otherwise unfit, at tuomi’s discretion, for publication; (b) shall be scanned for and removed of any viruses or other contaminating or destructive features before submitting such Material to tuomi; and (c) is rightfully owned by you or you have an unrestricted right to provide it to us and tuomi may publish the Material free of charge and/or incorporate it or concepts described in it in tuomi’s products or services without accountability or liability. Furthermore, you represent and warrant that you shall not take any action or make any claim against tuomi in relation to Material that you submit and you agree to indemnify and hold tuomi harmless against and from any third party claims, demands and actions, including claims base on alleged infringements of third party intellectual property rights, howsoever made against tuomi or any of its Affiliates in relation to the Material you submit and the content thereof.

7.3. tuomi’s performance and the manufactured Products shall correspond to and be in compliance with the Products specifications and your Personalization set forth in article 7.1 above. In case the delivered Products deviate considerably from such specifications and/or your Personalization or from what may be expected of the delivery considering standard good manufacturing and trading practices in the graphical field, the Products shall be deemed to be non-conforming. The Products shall, however, not be considered or deemed to be defective, nor shall tuomi’s performance be considered faulty, if (a) the deficiency in the Products is due to the quality of the Material provided by you in the tuomi service (e.g. resolution properties of the original Material); (b) the physical Product does not correspond to colour and other “look and feel” characteristics or features displayed on your screen; (c) the Products contain a slight deviation from any sample or model or its equivalent (if any) for which tuomi cannot reasonably be considered responsible due to technical reasons; (d) a maximum of two (2) percent of the Product consignment is defective in regard to printing work and in respect of finishing work or a maximum of two(2) percent of the Products are non-functional due to defective tags incorporated in the Products; or (e) the number of Products delivered deviate from the ordered quantity with less than five (5) percent, when the ordered quantity is 100 ex. or less, or with less than two (2) percent, when the ordered quantity exceeds 100 ex.

8. Product Deliveries and Times of Delivery

8.1. All references to trade terms shall be construed in accordance with Incoterms 2000. The applicable trade term for Product deliveries under these Sales Terms shall be Carriage Paid To (CPT) the delivery destination set forth in tuomi’s order confirmation (INCOTERMS 2000). tuomi may, at its option, and on your behalf, obtain transport insurance on any reasonable terms at your risk and expense. Unless otherwise explicitly agreed with you, partial deliveries shall be permitted.

8.2. Risk of damage to or loss of the Products shall pass to you in accordance with the relevant trade term specified under article 8.1 above.

8.3. tuomi shall use all reasonable efforts to deliver the Products you have ordered within two (2) weeks from the order confirmation and upon receiving payment of the Products. However, as your Products are personalized for you, your order may be delayed in case e.g. some of the raw materials used in the Products are unavailable or out of stock. Therefore, the delivery date stated in the order confirmation is a delivery estimate date only and given as non-binding. tuomi does not assume liability for the delivery of the Products on such delivery estimate date. In case your order has to be re-scheduled, tuomi will contact you by e-mail in order to inform a new delivery date for the Products.

8.4. In case the Products cannot be handed over to you at their destination for any reason caused by your failure to accept delivery or any other omission or non-performance by you in respect of the delivery, then, without prejudice to any other rights or remedies available to tuomi, tuomi is entitled to arrange for the storage of the Products at your risk and cost.

9. Inspections and Product Returns

9.1. Upon receipt of the roducts, you shall, without undue delay, diligently examine and inspect the received Products as to their quality and quantity. Unless you notify tuomi by e-mail at mail@tuomi-it.com to the contrary within a period of ten (10) days from the receipt thereof and provide tuomi with a reasonably detailed statement of the claimed defect or non-conformity including proof of date of purchase, the Products shall be deemed to have been duly received in the agreed quantity and without apparent damage. For valid rejections of Products as set forth hereinabove or warranty claims under article 10 below, tuomi will bear the cost of carriage for returned and/or replacement Products.

9.2. As the Products you have purchased from tuomi have been made to your specification, and therefore been clearly personalized, you may not return for any reason whatsoever conforming Products and claim a refund. No returns shall be accepted without tuomi´s prior written authorization.

10. Warranty

10.1. tuomi represents and warrants that the Products manufactured and delivered will at the time of delivery and for a period of six (6) months thereafter (“Warranty Period”) conform to specifications and comply with the requirements of the Products and be free from defects in material and workmanship in accordance with and to the extent referred to in article 7 above (“PRODUCT SPECIFICATIONS, PERSONALIZATION AND QUALITY REQUIREMENTS”).

10.2. Notwithstanding article 10.1 above, tuomi shall not in any case be liable for defects in, deficiencies of or other characteristics of the Products, which arise out of or is a consequence of the Materials and/or specifications submitted by or a design stipulated or specified by or on behalf of you. Although tuomi may provide technical or applications advice, quality characterization, reliability data or other services on this Site, you acknowledge and agree that providing these services does not expand tuomi’s Warranty or otherwise alter tuomi´s liability and no additional obligations or liabilities will arise from tuomi providing such services.

10.3. tuomi’s obligations under the Warranty set forth above shall not apply to defects, deficiencies or non-functioning of any Product, which is caused by or attributable to improper transportation, storage, handling, installation, application, assembly, usage, maintenance or integration into any other product or material, or which has been subjected to any other misuse, abnormal physical conditions or electrical stress, abuse, negligence, mishandling, modification or alteration.

10.4. Any claim for defect or non-conformity to meet the Warranty shall be made by you as soon as such defect or non-conformity is discovered, but at the latest within the Warranty Period indicated in article 9.1 above, and if the Products fail to meet the Warranty and you return such Products in accordance with article 9, tuomi shall deliver replacement Products fully complying with the Warranty within a reasonable period of time, unless you elect to retain such Products, in which case you will be entitled to a reduction in price as separately agreed between the parties. If you believe that you are entitled to replacement Products under tuomi Warranty set forth above, please contact us at mail@tuomi-it.com.

10.5. Except as provided in article 10.1 above (subject however to the restrictions contained in article 10.2 and 10.3 hereto), no other warranty, whether express, arising by operation of law, trade usage or otherwise implied, including without limitation the warranty of merchantability, fitness for any particular purpose, integration or non-infringement, with respect to the products shall neither exist nor be given hereunder by tuomi. All such warranties are hereby expressly waived disclaimed by tuomi and waived by you. There are no warranties, which extend beyond those expressly given herein.

11. Force Majeure

11.1. tuomi shall not be liable for any delay in delivery or failure to perform to the extent that such delay or failure to perform is due, whether directly or indirectly, to causes beyond tuomi’s reasonable control, including but not limited to acts of God, war (declared or undeclared), flood, fire, sabotage, storms, epidemics, labour disputes, strikes, lock-outs, riots, revolutions, acts of terror, civil commotion, malicious damage, explosion, governmental actions and non-actions, governmental priorities, port congestion, production or equipment damage, power supply or network outage, disturbance in data communications or inability due to causes beyond tuomi’s reasonable control to obtain either necessary and proper labour, raw materials, components, facilities, energy, fuel, transportation or governmental authorizations, or instructions, material or information required from you or parties acting on behalf of you, or any other similar events or delays or failures to perform, including also delays or failures to perform by sub-contractors due to causes referred to in this article.

11.2. In the event of any delay or failure excused by this article 11, tuomi shall as soon as practicable notify you and at the same time or at the earliest possible date thereafter specify the revised delivery date for any Products ordered. The time of delivery shall always be extended by a period equal to the time lost by tuomi by reason of force majeure.

12. Reviews, Feedback and Ratings

12.1. You acknowledge and agree that any review, feedback or rating, which you leave on the tuomi Site in connection to an order made for Products and sales transaction you have entered into with tuomi may be published and displayed for as long as tuomi considers appropriate and that the content may be syndicated and otherwise transferred to other websites and publications.

12.2. You hereby agree to indemnify and hold tuomi harmless against any claim or action brought by third parties, arising out of or in connection with any reviews, feedback or ratings posted by you on tuomi Site, including the violation of their privacy or intellectual property rights.

12.3. You hereby grant tuomi and its Affiliates a non-exclusive, royalty-free worldwide license to use or edit any reviews, feedbacks or ratings posted by you on the Site. tuomi reserves the right to publish, display, use, edit or remove any reviews, feedbacks or ratings without further notice.

13. Limitation of Liability

13.1. Notwithstanding anything to the contrary contained in these sales terms or in the order confirmation of products hereunder (a) in no event shall tuomi be liable whether in contract, tort or otherwise for any economic loss (including without limitation loss of income, loss of profits or revenues, loss of contracts, business or anticipated savings), loss of data, loss of goodwill or reputation, damage caused by the products, or claims of your customers, or for any other special, indirect, consequential or punitive loss or damage of any kind howsoever arising, (b) the total liability of tuomi for any and all claims shall not in any case exceed the purchase price allocable to the products, which give rise to the claim, and (c) any such liability shall terminate upon the expiration of the warranty period.

13.2. The provisions of this article 13 “Limitation of Liability” shall apply to the full extent permitted by law and regardless of fault. However, nothing in these Sales Terms shall operate or be construed to operate so as to exclude or restrict tuomi’s liability for death or personal injury or for damage caused by willful misconduct or gross negligence.

14. Intellectual Property Right Infringements

14.1. Subject to the limitations and exclusions contained elsewhere in these Sales Terms and as set forth below, tuomi shall indemnify and hold you harmless from and against losses, liabilities and damage incurred by you arising out of claims made by a third party that the Products infringes any patent or other intellectual property rights belonging to such third party.

14.2. tuomi’s indemnification obligation set forth in article 14.1 above shall only apply provided that (a) you immediately cease any use of the Products claimed to be infringing, (b) immediately inform tuomi of any claim made or proceedings commenced for such infringement, (c) tuomi shall at its sole option have the right to assume exclusive control over any claim, including the right to settle such claim at its sole discretion, and (d) you shall fully co-operate with tuomi, without remuneration, in the defense of or negotiations relating to such claim.

14.3. Notwithstanding anything to the contrary contained herein, tuomi’s indemnification obligation shall not apply in case the claim of infringement (a) is based on or arises from any modification or alteration of, or addition to the Product, or the incorporation thereof into some other product, (b) is based on your Personalization or Material included in the Product, or (c) is made after a period of three (3) years from the date of delivery of the Product.

14.4. tuomi’s liability under this article 14 shall be limited as set forth in article 13 above.

15. Miscellaneous

15.1. tuomi shall be entitled to process the data you have provided on tuomi Site in accordance with the terms of tuomi’s Privacy Policy, which is an integral part of these Sales Terms. Please review the Privacy Policy for further information. By accepting these Sales Terms, you acknowledge having read the Privacy Policy and give your consent to that tuomi may process your Personal Data in accordance with the Privacy Policy.

15.2. Furthermore, you agree to comply with all applicable laws, regulations and authority orders concerning the export, re-export, transfer and resale of Products. You agree not to export any Products to any country in contravention of any of the applicable laws, regulations or authority orders or without all necessary licenses and approvals. You represent and warrant that you are not located in, a national or resident of, or under the control of any country to which export of the Products is prohibited by any applicable laws, regulations or orders.

15.3. These Sales Terms are valid as of Effective Date, i.e. as from the first date written above. tuomi may change or amend these Sales Terms from time to time at its own discretion. The changed or amended Sales Terms shall become effective with immediate effect and apply to orders of Products placed on or after such effective date. Please note that you are responsible for reading the Sales Terms in force at the time you place each order.

15.4. These Sales Terms together with tuomi’s order confirmation shall supersede any and all other conditions, understandings, commitments, agreements or representations relating to your order or purchase, whether oral or in writing, and shall constitute the entire agreement between tuomi and you concerning the subject matter hereof.

15.5. tuomi shall be entitled to use subcontractors in its performance hereunder or in connection with the manufacturing of the Products. tuomi shall remain liable for the performance of its subcontractors.

15.6. If any provision of these Sales Terms shall be held by any competent authority to be invalid, illegal or unenforceable, in whole or in part, that provision or part of provision shall be enforced to the fullest extent permitted by applicable law, and the validity, legality and enforceability of the remaining parts of these Sales Terms and the remainder of the affected provision shall be totally unaffected.

15.7. These Sales Terms as well as all orders for Products made hereunder, including tuomi’s order confirmation shall be subject to, governed by and construed in accordance with the laws of Finland, excluding its choice of law provisions.
Any dispute, controversy or claim arising out of or relating to the sale and purchase of products hereunder and which dispute tuomi and you are unable to resolve through mutual negotiations, shall be finally settled in arbitration by a single arbitrator in accordance with the Arbitration Rules of the Central Chamber of Commerce of Luxembourg. The Arbitration proceedings shall be conducted in the city of Luxembourg, Luxembourg. Notwithstanding the aforesaid, any dispute regarding payments due to tuomi or any action required for the protection or enforcement of tuomi’s intellectual property rights, confidential information or trade secrets may be brought before any court of competent jurisdiction by tuomi.
If you have any questions relating to the purchase of products from tuomi at tuomi site you can contact our customer service at mail@tuomi-it.com.

Privacy Policy

Effective from 01.04.2026 (“Effective Date“)

1. General

Tuomi S.A. (“tuomi S.A.“) is committed to protecting the privacy of its customers and other users of its websites and shall treat any Personal Data (as defined herein) received hereunder with due care and as set forth in applicable data protection and privacy laws. This Privacy Police has been prepared in order to assist you in understanding what kind of information we collect in connection with our products and services and how we process such information.

In this Privacy Policy the term “Personal Data” shall mean any information relating to an identified or identifiable natural person. For the purposes of this Privacy Policy, the terms “we“, “us” and “our” shall also refer to tuomi S.A., including any of its Affiliates (as defined herein). For the purposes hereof, an “Affiliate” shall mean another entity, which is controlled by tuomi S.A., which controls tuomi S.A. or which is under common control with tuomi S.A., and control shall mean the direct or indirect ownership of fifty percent (50%) or more of the shares or interests entitled to vote for the directors thereof or the equivalent, for so long as such entitlement subsists, or equivalent power over management thereof.

The website [www.tuomi.eu], including any hereto-related pages maintained by tuomi S.A. (collectively referred to as the “Site(s)“), is a Site owned and controlled by tuomi S.A..

2. Policy Statement

This Privacy Policy applies to Personal Data collected in connection with products and services offered by us or from other interactions with us where a reference of incorporation to this Privacy Policy is made, e.g. in connection with the Sites or in any terms of sale applicable to orders and purchases made by the use of our Sites.

The controller of your Personal Data shall be tuomi S.A., located at 7, Fausermillen, L-6689 Mertert, Luxembourg. In matters relating to this Privacy Policy and/or otherwise to our privacy practices you may contact us at mail@tuomi-it.com. Please note that our products, services or Sites may contain links to other companies’ websites or other third party services that may have privacy policies of their own. We hereby recommend that you review the respective privacy policies of such services or websites for further information. We are not responsible and shall not be held liable for the privacy practices or contents of any third party services or websites.

By using the Site and/or by submitting personal data to us, you give us your explicit consent to process your Personal Data as described herein. If you do not agree with this Privacy Policy or any provision herein contained, please do not use this Site or provide us with your Personal Data.

3. Personal Data Collected

As a general rule your Personal Data will be collected if and when you register into or otherwise use our services, make a purchase or in any other way interact with us. The collection of Personal Data shall only be made with your knowledge or consent. The Personal Data to be collected under this Privacy Policy is described in more detail under sections 1 through 4 below.

1. Information Provided to Us. When you register for our services, make a purchase or otherwise interact with us, we may ask you to provide us with the following information: your name, e-mail address, postal address, as well as user names, passwords and other such credentials that are used to authenticate users of the Sites and to validate the user’s actions or that may be needed to provide you with the products and services you have requested or in order for us to communicate with you. In addition hereto, we may collect demographic information, e.g. [your gender, age, postal code and language preferences]. We may also collect other information provided by you, such as your consents, preferences, feedback and other comparable information provided. You are hereby also informed that certain non-identifiable information collected from you may become personally identifiable when you provide us with your Personal Data. We may also, in accordance with applicable law, collect Personal Data from list-rental companies and other such publicly available sources and personal data files. Our services may also allow you to submit information about other individuals, for example, if you make an order for a product that you wish us to send directly to another addressee. We recommend that prior to any such submission you check that you have adequate permission for the transmission of such information to us.
   
   
2. Other Transactions with Us. We will collect or ask for information relating to any purchase made by you and/or your use of our services as well as in connection with other possible interactions with us. Such information may include, e.g. details of the queries or requests you have made, the products purchase and sold and services rendered (including thereto-related delivery details), financial details (including payments made, credit card details, billing address, credit checks and other comparable financial information), details of agreements between you and us, records of contacts and communications, information and details relating to the content you have provided us with and other such transactional information. We may also, in compliance with applicable law, record your communication with our customer care, our service centre or helpdesk, or with other such contact points.
   
   
3. Surveys and Competitions. We may also, in accordance with applicable law, incidentally and from time to time send you e.g. using surveys or contact you with the opportunity to enter competitions. Your participation in any survey or competition is voluntary and you are under no obligation whatsoever to reply to any surveys sent to you or to take part in or enter into any competition.
   
   
4. Technical Information. In most cases, you may however visit our Sites or use our services without having to render specific information concerning your person. However, certain technical information is collected as standard concerning your use of our services and Sites. Such information includes, e.g. your Internet protocol (IP) address used to connect your computer to the Internet, computer and connection information such as browser type and version, your operating system and platform, the full Uniform Resource Locators (URL) click stream to, through and from our Site (including date and time), cookie number, products or services you viewed or searched for, the ad banners and other content you viewed and other such technical information your browser automatically provides us with or as may otherwise be collected in connection with certain services.

4. The Purposes for Processing Personal Data

We process your Personal Data for the following purposes. Please note that one or more purposes may apply simultaneously.

1. Communication and Marketing. We may use your Personal Data to communicate with you, e.g. to provide information relating to our products and/or services you are using or to contact you for customer satisfaction queries. We may also use your Personal Data for marketing or research purposes, e.g. to conduct market research and we may, in accordance with applicable law, contact you to inform you of new products, services or promotions we may offer from time to time. In addition, some of our products and services may be used to promote products and services belonging to Our Affiliates. However, we do not disclose your Personal Data to such companies or any other company for marketing purposes without your prior consent.
   
   
2. Provision of Services and Supply of Products. We may use your Personal Data to fulfil your requests, process your orders or as otherwise may be necessary in order for us to perform, enforce or otherwise give effect to the agreement between you and us, to ensure the functionality and security of our products and services, to identify you and to prevent and investigate fraud and other misuses.
   
   
3. Development of Our Products and Services. We may use your Personal Data to develop our products and/or services. However, for the most part we only use aggregate and statistical information in the development of our products and services. In that case we may create aggregate and statistical information based on your Personal Data. We may also use your Personal Data to personalize our offering and to provide you with service options that are more relevant to you, e.g. to make recommendations and to display customized content and advertising in our Sites. We may combine Personal Data collected in connection with your use of a particular product and/or service with other Personal Data we may hold about you, except where such Personal Data was collected for a different purpose.

5. Sharing of Personal Data

We do not sell, lease, rent, distribute or otherwise disclose your Personal Data to third parties unless required or permitted to do so by applicable law or otherwise stated below. In any case your Personal Data shall not be transferred to any countries outside the European Union (EU) or the European Economic Area (EEA).

1. Your Consent. We may share your Personal Data if and when we have your consent to do so, but only to such an extent as allowed by your consent.
   
   
2. Affiliates and Authorised Third Parties. We may share your Personal Data with our Affiliates and authorized third parties who process Personal Data for us for the purposes described in this Privacy Policy. Such third parties are not permitted to use your Personal Data for other purposes, and we require them to adhere to all applicable laws, to act consistently in compliance with this Privacy Policy and to use appropriate security measures to protect your Personal Data.
   
   
3. Mergers and Acquisitions. In case we decide to sell, merge or otherwise reorganize our business, we may be requested and/or obliged to disclose Personal Data to prospective or actual buyers, including their advisers.

6. Data Quality and Security

We take all reasonable steps to ensure that the Personal Data we have collected is accurate and up-to-date and to delete out of date or otherwise incorrect or unnecessary Personal Data. We recommend that you access your Personal Data from time to time, where applicable, as certain services may allow you to amend, modify or otherwise to manage your user profile, in order for you to ensure that your Personal Data is accurate and up-to-date. Furthermore, please be informed that it is your responsibility to provide us with accurate details as well as to update the Personal Data you have provided us with in case of any changes.

We take appropriate technical and organizational information security measures to prevent and minimize risks associated with providing Personal Data. Such measures may include, where appropriate, e.g. the use of firewalls, secure server facilities, encryption, implementing proper access rights management systems and processes, careful selection of processors and other technically and commercially reasonable measures to provide appropriate protection for your Personal Data against unauthorized use or disclosure. Where appropriate, we may also take back-up copies and use other such means to prevent accidental damage or destruction to your Personal Data.

7. Use of Cookies

From time to time when you visit our Site, information and data may be automatically collected through the use of cookies. Cookies are small text files stored on your computer’s hard drive that the Site typically uses to recognize repeated or frequent users and that enable us to collect certain information about your computer, including your Internet protocol (IP) address, your computer’s operating system, your browser type and the address of any referring websites in order to improve our Site for you. For example, cookies will enable us to ascertain whether you viewed our Site with sound or with text on your last visit. Cookies also enable us to count the number of unique and return visitors to our Site. You may configure your Internet browser to accept or reject certain cookies or to inform you when a cookie is saved. Please note that if the acceptance of cookies is turned off on your browser, you may not be able to view certain parts of our Site that may enhance your visit to our Site or improve its informative features. Some of our business partners may themselves use cookies on their own websites. We have no access or control of these cookies. Therefore we are not responsible for any malfunctioning of your computer or its installed web browser as a result of your access to any of these websites.

8. Your Rights Concerning Collected Personal Data

In case you require information about what Personal Data we hold about you or you want to replenish, rectify, anonymise or delete any incomplete, incorrect or outdated Personal Data, or you want us to cease processing your Personal Data for the purpose of sending promotional materials or direct marketing or for the performance of market research or on other compelling legal grounds, you may, as appropriate and in accordance with applicable law, exercise such rights by contacting us at mail@tuomi-it.com.

Please note that in certain cases, especially if you want us to delete or cease the processing of your Personal Data, the aforementioned may also mean that we may not be able to continue to provide the services in question to you.

9. Validity and Change Management

This Privacy Policy is valid as of Effective Date, i.e. as from the first date written above.

tuomi S.A. shall have the right to make changes to this Privacy Policy at any time at its own discretion with immediate effect, unless otherwise stated below. Furthermore tuomi S.A. may change, modify or withdraw access to this Site, at any time or without notice. However, if this Privacy Policy is changed in a material, adverse way, tuomi S.A. will post a notice advising of such change on Site’s homepage www.tuomi.eufor a time period of fourteen (14) days. Any and all changes posted as set forth above shall be deemed to have been accepted by you after the expiry of the said fourteen (14) days period or if you continue to use this Site after such changes have been posted and before such period has expired. If you do not accept any the changes made to this Privacy Policy, please contact us at mail@tuomi-it.com and ask us to stop using your Personal Data. It is recommendable that you revisit this Privacy Policy occasionally in order for you to become aware of any changes implemented to this Privacy Policy.